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Fire TV Stick control stopped working?

Your Fire TV Stick controller has stopped working and you don't know what to do? This is a common problem that can disrupt your home entertainment experience. Fortunately, there are simple solutions that can help resolve this issue quickly. 

We know that the remote control is key piece to enjoy your films and series in comfort. When Fire TV Stick control starts to give out signs of trouble, it may seem like a complicated puzzle. But don't worry, we'll guide you through the necessary steps to get your controller working again.

Continue reading and find out about some measures that can be taken to solve problems with your remote control. 

Quick answer

When your Fire TV Stick controller doesn't respond, Troubleshooting Mode can be a great help. This feature helps you understand what the problem is by the color code of the LED. Press any button on the Fire TV Stick control and observe the color the LED displays: If it is slowly flashing red, the batteries may be low. Rapidly flashing red may mean it's time to reset your Fire remote. If it lights up orange, your remote needs to be paired again. White indicates that the Fire TV device may be turned off. If the LED is blue, your control is working normally.

Fire TV Stick control stopped working? Change the batteries!

Fire TV Stick control stopped working? - Source: Reproduction
Fire TV Stick control stopped working? – Source: Reproduction

If you notice that the button does not respond as before or if the control LED is slowly flashing red, it is a sign that the batteries are requiring replacement. To change them is very simple, see:

  • With the Fire TV Stick controller in hand, open the battery compartment and remove the back cover. Do this carefully to avoid breaking any fittings;
  • Remove used batteries and dispose of them responsibly, as batteries should not be thrown in the general trash;
  • Insert new alkaline batteries, paying attention to the correct polarity (+ and -), as indicated in the compartment itself. Amazon recommends using alcaline batteries, as they have more durability and are better for the performance of your remote control.

These are simple steps, but they make all the difference. Don't forget to check that the batteries are properly inserted, as incorrectly placed batteries can also cause malfunctions. With that resolved, press any button and see if your control works as expected again. 

Use troubleshooting mode

When your Fire TV Stick controller doesn't respond, Troubleshooting Mode can be a great help. This feature helps you understand what the problem is by the color code of the LED. So if you're having difficulties, this might be the way to find out what's going on with your remote.

  • To begin, press any button on the Fire TV Stick controller and observe the color that the LED displays;
  • The color will give you a clue: if it is slowly flashing red, the batteries may be low. Rapidly flashing red may mean it is time to reset your Fire remote.
  • If it lights up orange, your remote needs to be paired again. White indicates that the Fire TV device may be off. If the LED is blue, your control is working normally.

Understand what each color means:

  • Slowly flashing red: weak batteries. Replace the control batteries with new ones;
  • Rapidly flashing red: try reset control from your Fire TV Stick;
  • Orange: Remote control is not paired. Follow the steps to pair again;
  • White: Your Fire TV device may be turned off or not connected properly;
  • Blue: This usually means that your control is without problems.

Try pairing again

Sometimes the Fire TV Stick control stopped working because it lost sync with the device. This can happen for a number of reasons, but the good news is that pair again It's a simple task.

  • With the remote control close to the Fire TV Stick, press and hold the 'Home' button for approximately 10 seconds;
  • The Fire TV home screen should show a message confirming that pairing was successful. If this message does not appear, try again or check the controller's batteries;
  • If the remote control LED lights up orange and flashes, this indicates that the pairing attempt did not work. In this case, try restarting your Fire TV device and repeating the process.

This process usually resolves the disconnection issue. The key is to ensure proximity between the control and the Fire TV during the procedure and to be patient

Redefine control

Fire TV Stick control stopped working? - Source: Reproduction
Fire TV Stick control stopped working? – Source: Reproduction

If your Fire TV Stick controller hasn't worked again so far, resetting the controller may be the solution we need to explore now. This process can fix software issues that are preventing the controller from communicating with your Fire TV device.

To reset the remote, follow these steps:

  • First, remove the batteries from the controller. This will ensure that the device is turned off completely;
  • Then, while you wait a minute, take the opportunity to check if the control batteries are in good condition or need to be replaced.
  • Put the batteries back in and at the same time press the 'Home' button for about 20 seconds. This action will reset your control and if everything goes well, it will work again without problems.

Remember, staying calm and following the steps correctly will increase your chances of success. Fire TV control resume normal operations. This redefinition may seem a bit technical, but it is a standard procedure, when we deal with electronics. 

Reset your Fire TV Stick device

Sometimes the problem isn't with the remote, but with the Fire TV Stick. If your streaming device is experiencing a software issue, this may cause the controller to stop working, in which case reset it to the original factory settings may solve your problem. 

Keep in mind that this is a more “extreme” step, as you will lose all personalized settings and downloaded applications.

  • From the Fire TV Stick main menu, go to 'Settings' and then 'System' or 'My Fire TV' depending on your version of the device;
  • Search for the 'Factory Reset Options' option and select 'Reset to factory settings';
  • If the system asks for confirmation, choose the option to continue with the reset. The device will restart and restore its original settings, which may take a few minutes.

It is important to remember that when carrying out this procedure, you will need to log back into your accounts and download the applications you used – including even the YouTube application, or any other streaming tool you use. 

Follow the steps carefully and patiently. If everything goes well, your remote control and Fire TV Stick will soon be working together again. 

Conclusion

Now, we hope you have a good idea of what to do when the Fire TV Stick control stopped working. To exchange the control batteries until you reset the Fire TV device, the steps we discuss here are sequential measures that can restore your control to working order.

If after all these attempts your control of the Fire TV Stick not yet started working again, it may be time to seek help. Amazon offers technical support, and you can contact us by email atajudaazon@amazon.com.br or by official site.

We encourage you not to give up, after all, solving technological problems is usually a learning process in stages, and with a little patience, we usually reach the solution!

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Letícia Pinheiro

Hi, I'm chief editor here at Local Criativo, and my mission is to disseminate knowledge that adds to the lives of our readers through our content, always count on me!